Frequently Asked Questions (FAQ)
Commonly asked questions about Scheduirrel and their answers are summarized below. If your issue is not resolved, please contact us via the Contact page.
General
Section titled “General”Is Scheduirrel free to use?
Section titled “Is Scheduirrel free to use?”Yes, the basic features are available for free (Free Plan). For those who want more advanced features or to hide the logo, we also offer paid plans. For details, please see the Plan Comparison.
Can I use it from a smartphone?
Section titled “Can I use it from a smartphone?”Yes, you can create, edit schedules, and save images from the browsers of smartphones and tablets as well as PCs.
Account & Login
Section titled “Account & Login”What kind of accounts can I use to log in?
Section titled “What kind of accounts can I use to log in?”Currently, we support login via Google accounts. No additional membership registration is required; you can start immediately with your existing account.
I want to delete my account (withdraw)
Section titled “I want to delete my account (withdraw)”You can do this from “Delete Account” at the bottom of the “Account Settings” page on the dashboard. Please note that when you delete your account, all previously created schedules and settings will be erased.
Also, please be aware that once you delete your account, you will not be able to re-register for a certain period of time.
Usage & Features
Section titled “Usage & Features”I want to change the start date of the schedule
Section titled “I want to change the start date of the schedule”Click the date display (e.g., 2026/01/15) at the top left of the edit screen to display the calendar. Select the start date of the week there.
The logo (Scheduirrel) is displayed on the saved image
Section titled “The logo (Scheduirrel) is displayed on the saved image”In the Free Plan, the service logo is displayed at the bottom of the image. If you wish to hide the logo, please consider upgrading to a paid plan.
What is AI Image Generation?
Section titled “What is AI Image Generation?”It is a feature where AI generates special background images and designs based on your edited schedule data. You can easily create images that stand out on social media, offering a different feel from standard exports.
Plans & Billing
Section titled “Plans & Billing”What payment methods are available?
Section titled “What payment methods are available?”We support credit card payments through Polar.
Can I cancel my plan at any time?
Section titled “Can I cancel my plan at any time?”Yes, you can cancel your subscription at any time. After cancellation, you can continue to use the Plus plan features until the end of the current contract period (expiration date).
Are receipts issued?
Section titled “Are receipts issued?”You can download receipts and invoices for past payments from the Polar customer portal.